read the following carefully. Your use of the gadgetshop.co.za
web site ("thegadgetshop.co.za") and purchase
of the products (or services) ("Products") on
it means that you agree to these terms and conditions ("Terms").
of goods and/or services
The G.A.D.G.E.T Shop CC is
a company specialising in the retail and wholesale of the
latest, never-seen-before, electronic, intelligent, highly-advanced
technological gadgets, equipment and super-toys. Living
in the technology age, The G.A.D.G.E.T Shop’s main
aim is to deliver products and services that appeals to
all gadget lovers and technology driven enthusiasts.
We offer an extensive, carefully
selected choice of gadgets & innovations, technical,
safety & security, boys toys, computer accessories,
gifts and corporate & promotional products that will
satisfy the need of any gadget-hungry guru!
We constantly strive to bring
you, our valued customer, the best, and most unique, quality
assured products the world has on offer. We have a specialised
team of buyers and between them they source the most extraordinary
and inspirational gifts and gizmos before anyone else can
lay their hands on them.
Founded on amazing inspiration,
fed on passion and grown with determination, The G.A.D.G.E.T
Shop is destined to take its place among the retail giants…
The G.A.D.G.E.T Shop
– innovation in motion
Shopping with thegadgetshop.co.za
- You can Order Products in the following ways:
1. online via this web site
2. by telephoning (012) 346 2726
- When you place an Order for a Product in any of the
ways described above ("Order") you are offering
to buy it for the price stated, subject to these Terms.
- When you place your Order online we will send you
an email to confirm that we have received it. This email
confirmation will be produced automatically so that
you have confirmation of your Order details. The fact
that you receive an automatic confirmation does not
necessarily mean that we will be able to meet your Order.
Once we have sent the confirmation email we will then
check availability and contact you with a further email.
If the Product is available and the details of the Order
are correct, this email will be deemed an acceptance
and will specify delivery details and confirm the price
of the Products purchased. If the Product is not available
we will also let you know by email.
- The G.A.D.G.E.T Shop may cancel any sale and not supply
Products if it is reasonable to do so and may change
or discontinue the availability of Products at any time
at its sole discretion. If an Order is cancelled, any
payment made for the Products will be refunded in full.
This does not affect your Statutory Rights.
- All new Orders are deemed separate and each is treated
individually. Products marked "The G.A.D.G.E.T
Shop 1st" are those where The G.A.D.G.E.T Shop
is (or was originally) the first SA-based Internet retailer
to supply this product to the SA market.
The price for each Product is
shown on thegadgetshophop.co.za and includes V.A.T
We always try to make sure that
the prices on thegadgetshop.co.za are accurate but
errors may occur. If we discover an error in pricing
of the Products in your Order we will inform you
as soon as possible using the contact details you
supply us with. We will then give you the option
of reconfirming your Order at the correct price
or cancelling it. (If we are unable to reach you
we will treat the Order as cancelled). If an Order
is cancelled, any payment made for the Products
will be refunded in full.
If you order online but pay other
than with a credit card, or order in any other way,
please contact us for details of the postage cost.
Prices are quoted on thegadgetshop.co.za
in ZAR (South African Rands) - outside the RSA your
credit card company should exchange the amount charged
to the currency of your country at the current rate.
Please note that both charges and refunds are in
ZAR Rands and The G.A.D.G.E.T Shop CC cannot be
held responsible for any loss due to exchange rate
Non-RSA customers are responsible
for Import Duty/Tax in their respective countries.
Unfortunately we cannot advise you what these costs
will be - please consult your local customs office
for more information.
You must pay for your Order before
it is delivered and you can do so by credit card, gift
voucher or by bank transfer into The G.A.D.G.E.T Shop
bank account, the details of which will be provided
If your delivery address is outside
the RSA and you Order online you must pay by credit
Orders may be processed online, or
by telephone, using a credit card (currently VISA, MasterCard,
Diners Club or American Express). We aim to debit money
from your account within one working day after receiving
If your delivery address is outside
the RSA and you order online you must pay by credit
To ensure that shopping online is
secure, your credit card details will be encrypted to
minimise the possibility of someone being able to read
them as they are sent over the Internet.
Your credit card company may also
do security checks to confirm it is you making the Order.
All Order details and invoices will
be sent to the credit card billing address and not the
delivery address where the named recipient of the Order
Credit card acquiring and security
Credit card transactions will be acquired
for The G.A.D.G.E.T Shop by PayGate (Pty) Ltd who are the
approved payment gateway for Standard Bank of South Africa.
PayGate use SSL3 and no credit card details are stored on
the web site. Users may go to www.paygate.co.za to view
their security certificate and security policy.
Customer details separate from
Customer details will be stored by The
G.A.D.G.E.T Shop separately from card details which are
entered by the client on PayGate’s secure site. For
more detail on PayGate refer to www.paygate.co.za
Merchant Outlet country
and transaction currency
The merchant outlet country at the time of presenting
payment options to the cardholder is South Africa. Transaction
Currency is ZAR (South African Rand).
The G.A.D.G.E.T Shop takes responsibility
for all aspects relating to the transaction including sale
of goods and services sold on this web site, customer service
and support, dispute resolution and delivery of goods.
The G.A.D.G.E.T Shop may, in its sole
discretion, change this agreement or any part thereof at
any time without notice.
The G.A.D.G.E.T Shop Gift Vouchers
Gift vouchers must be redeemed online
at thegadgetshop.co.za or by phone within 1 year of purchase
and cannot be used for Orders already placed.
If the value of the Order exceeds the
value of the The G.A.D.G.E.T Shop gift voucher, the balance
must be paid by credit card or direct bank transfer to the
account of The G.A.D.G.E.T Shop.
Unused balances will be held within the
recipients voucher for the same period.
If you have received a promotional gift
voucher from The G.A.D.G.E.T Shop, only one such Gift Voucher
may be redeemed per purchase.
Specific Terms and Conditions apply to the sale and use
of The G.A.D.G.E.T Shop Gift Vouchers - click
here for more information.
We try to keep thegadgetshop.co.za as
up to date as possible but cannot guarantee that particular
Product will always be available. If we can't supply a Product
you will not be charged for it and we will refund or re-credit
your account with the amount debited by us.
All offers are available while stocks
last. If we are unable to supply a Product you have Ordered,
we will notify you as soon as we can after receiving your
Order. If this happens, you may cancel your Order and we
will refund you the money you have paid for it.
The G.A.D.G.E.T Shop delivers to
destinations inside and outside the Republic of South-Africa.
If your Order is made online but
you do not pay by credit card or thegadgetshop.co.za
gift voucher, or if you Order in any other way, please
contact us for details of the delivery charges prior
Delivery outside the Republic of
South-Africa may be subject to local import taxes, which
are your responsibility where they apply. If so, the
shipping company should contact you by telephone once
your Products are in customs to let you know the charge
due or else you should consult your local customs office.
Unfortunately we cannot advise you what these charges
will be and The G.A.D.G.E.T Shop is not responsible
The G.A.D.G.E.T Shop aim to deliver
Products to destinations anywhere in South-Africa within
7 days in most circumstances however delivery times
cannot be guaranteed.
Orders are despatched either by recorded
delivery (3-4 day South-African post service) or by
our 24-Hour Courier Service. Our couriers require a
signature and operate between 9am and 5pm on weekdays
only, so please specify an address where someone will
be able to sign for your Products between these hours.
We will make every effort to deliver
within the time stated on thegadgetshop.co.za web site,
but we will not be liable for any loss caused to you
by late delivery.
If the Products are not delivered
within the estimated delivery time which we quote, please
contact us by telephone or email and we will try and
ensure that you receive your Order, as quickly as possible,
or if you wish you may cancel your Order and we will
refund the money you have paid.\
Please Order from thegadgetshop.co.za
with enough lead-time to prevent any loss or disappointment
resulting from the delivery time as The G.A.D.G.E.T
Shop will not be held responsible for this.
This does not affect your statutory
rights as a consumer.
Copyright and Trade Marks
The G.A.D.G.E.T Shop CC does not
give you any right or interest in any copyright or intellectual
property rights in any Product nor the right to copy
The copyright in thegadgetshop.co.za
and the content of all the software, web site and pages
relating to the The G.A.D.G.E.T Shop web site is owned
by, or licensed to The G.A.D.G.E.T Shop CC, unless otherwise
specified and may not be used, copied or altered without
our express consent.
Copyright extends to the design,
look and feel of thegadgetshop.co.za web site, all photographs
on it and its marketing materials.
You may use thegadgetshop.co.za for
private and personal non-commercial use only - i.e.
to view, copy and print portions of thegadgetshop.co.za
for the sole purpose of placing Orders. The materials
on thegadgetshop.co.za may not be used for any other
The G.A.D.G.E.T Shop, thegadgetshop.co.za
and our logos are trade names or trade marks of The
G.A.D.G.E.T Shop CC and may not be used by anyone else
without our express permission. We have applied for
a registered trademark in the name "The G.A.D.G.E.T
Shop" and we are also the owners of unregistered
trade mark rights in them.
However, The G.A.D.G.E.T Shop does
not make any warranty or representation in respect of
any other trade mark and the trade marks of the brands
featured on thegadgetshop.co.za belong to their respective
Privacy and Data Policy
The G.A.DG.E.T. Shop shall take all
reasonable steps to protect the personal information of
users. For the purpose of this clause, "personal
information" shall be defined as detailed in the
Promotion of Access to Information Act 2 of 2000 (PAIA).
The PAIA may be downloaded from:
When you place an Order, we may ask you for certain information
and you may submit personal data to thegadgetshop.co.za
(for example your name, phone number, postal address,
email address, contact and bank / credit card details).
We may also record which products you are interested in
and which products you purchase as well as customer traffic
patterns and site use. This information will be kept securely
in accordance with our internal security policy and may
be used to:
|Process your Order
|Provide you with an up to date, efficient, and reliable
|Help fraud prevention i.e. we check card details
with our credit agency and reserve the right to refuse
Orders on that basis
|Open and run your account
|Administer prize draws;
|Provide a more personal shopping experience.
By making an Order and submitting your
data you agree to this use.
From time to time we also monitor and record telephone
calls for training purposes and to improve the service
We will never collect sensitive information
about you without your explicit consent.
If you have used the thegadgetshop.co.za web site before
or have Ordered Products from thegadgetshop.co.za before
it is possible that we have this information already and
it is being used to contact you about offers, events,
items or related activities that you may find useful.
If you are an existing customer we will continue to keep
you informed unless you tell us not to.
If you are a new customer we will give you the choice
(for example once you have placed an Order) whether or
not you want us or other reputable companies to contact
you about future offers, events and new Products or related
activities that you may find useful. We will not bombard
you with emails, but we'd like to keep you informed of
the developments on thegadgetshop.co.za.
We do not sell, trade or rent your personal information
to other companies but from time to time we may want to
share data with other reputable companies both within
and outside the Republic of South-Africa who may have
interesting offers and information for you.
Thegadgetshop.co.za will not send you any marketing emails
or pass your information on to third parties unless you
give us your consent, or unless we have it already.
Where requested please therefore check
the relevant box marked:
In Order to improve our service and thegadgetshop.co.za
web site, we may use a device known as a 'cookie'. Cookies
are a means by which information relating to your Internet
activity (such as whether you have visited thegadgetshop.co.za
before) is recorded on your hard drive and used by us
to improve thegadgetshop.co.za and the products and services
available to you.
thegadgetshop.co.za please adjust your Internet browser
settings to not accept cookies. Your computer's help file
should tell you how to do this.
If you have any questions or comments
if you already have submitted information that you do not
wish us to have or if you think that thegadgetshop.co.za
has cookies or data about you that you don't want us to
use or that is incorrect please contact us by post, by telephone
or by email (contact details below) and the information
will be corrected as soon as possible or removed from our
database as you request.
We believe that you will be delighted with your product
but there may be occasions where you feel it necessary
to return an item. We aim to keep the process as simple
as possible. These terms do not affect your statutory
We will try to attend to all returns as soon as practically
Our policy is to ensure that you are
satisfied every time you place an Order with thegadgetshop.co.za.
If you are unhappy with an item when you receive it or if
you simply change your mind please return it, with the despatch
note, unused, having taken reasonable care of it and complete
with packaging and all components, for a full refund within
14 working days from date of purchase.
We will make the refund directly to the credit/charge
card used to place the original order within 30 days or
earlier once we have inspected the returned item and are
satisfied that it has been returned to us in the condition
it was in when delivered to you.
You will only have to pay for the return postage of the
We try to select and package the Products as well as
possible to ensure they arrive in good condition. However,
if a Product arrives damaged or with defects, or is not
what you Ordered, we will replace it free of charge or
provide a full refund as appropriate, if you return the
Product to us at the postal address below within 14 days
In these circumstances we will also pay you the cost
of the return postage. Please obtain a proof of posting
certificate from your Post Office to enable us to process
the refund for your return postage costs.
For help with items later than 14 days after your initial
purchase please email us for more information.
This does not affect your Statutory Rights.
Returning Unwanted or Faulty Products
The provision of goods and services
by The G.A.D.G.E.T Shop is subject to availability. In cases
of unavailability, The G.A.D.G.E.T Shop will refund the
client in full within 30 days. Cancellation of orders by
the client will attract a 15% administration fee.Please
contact us by telephone (on 012 346 2726) or email (at email@example.com/
firstname.lastname@example.org) to inform us of your
wish to return Products. We may allocate you with a Returns
Code which should be included with the package to improve
processing of your return. We may also advise you how to
send the item back to us. Occasionally items may have to
be picked up by a courier service. Otherwise, please use
a secure delivery method which requires a signature upon
receipt and return to:
You will be responsible for the returned
Products until they reach us.
Unwanted Goods - Custom-made and
High Value Products
Due to the bespoke nature of custom-made products we
are unable to offer our usual 14 Day Money Back Guarantee
on unwanted goods.
In the case of high value items in excess of R3000.00
the usual money back guarantee is limited to 7 days and
you shall be responsible for the cost of return within
7 days of receipt.
This does not affect your statutory rights.
The G.A.D.G.E.T Shop Responsibilities
thegadgetshop.co.za has tried to make the descriptions
(including all pictures) of the Products as accurate as
possible but you should check the dimensions stated on
thegadgetshop.co.za or contact us for exact sizes.
The G.A.D.G.E.T Shop shall insure Ordered Products at
their retail value whilst being delivered to you. Please
check the delivered Products as soon as possible on receipt
as we will not cover any subsequent loss or destruction.
The G.A.D.G.E.T Shop will provide its
services with reasonable skill and care but does not give
any guarantees, warranties or representations in respect
of any other person's services.
Because of the nature of the Internet The G.A.D.G.E.T
Shop CC provides and maintains thegadgetshop.co.za on
an "as is", "as available" basis and
makes no promise that use of thegadgetshop.co.za web site
will be uninterrupted or entirely error free. We are not
responsible to you if we are unable to provide our Internet
services for any reason beyond our control.
Our web site may from time to time contain links to other
web sites which are not under the control of and are not
maintained by us. These links are provided for your convenience
only and we are not responsible for the content of those
Except as provided above we can give no other warranties,
conditions or other terms, express or implied, statutory
or otherwise and all such terms are hereby excluded to
the maximum extent permitted by law.
You will be responsible for any breach of these terms
by you and if you use thegadgetshop.co.za in breach of
these terms you will be liable to and will reimburse The
G.A.D.G.E.T Shop CC for any loss or damage caused as a
These terms above shall not limit any rights you might
have as a consumer that may not be excluded under applicable
law nor shall they exclude or limit The G.A.D.G.E.T Shop's
liability for death or personal injury resulting from
its negligence nor any fraudulent representation.
The G.A.D.G.E.T Shop will not be liable in any amount
for failure to perform any obligation under this agreement
if such failure is caused by the occurrence of any unforeseen
event beyond its reasonable control including without
limitation Internet outages, communications outages, fire,
flood, war or act of God.
Please read the instructions, manuals and other user
documentation that comes with your Products carefully.
The G.A.D.G.E.T Shop CC is not involved in the manufacture
of Products and will not advise on their use or operation
or the manufacturer's guidelines. You are urged to use
all Products safely and in accordance with the manufacturer's
These terms do not affect your statutory rights as a
consumer which are available to you.
Subject as aforesaid, to the maximum
extent permitted by law, The G.A.D.G.E.T Shop CC excludes
liability for any loss or damage of any kind howsoever arising,
including without limitation any direct, indirect or consequential
loss whether or not such arises out of any problem you notify
to The G.A.D.G.E.T Shop CC and The G.A.D.G.E.T Shop CC shall
have no liability to pay any money by way of compensation,
including without limitation all liability in relation to:
any incorrect or inaccurate information
on thegadgetshop.co.za web site;
any interruptions to or delays in
updating thegadgetshop.co.za web site;
the infringement by any person of
any Intellectual Property Rights of any third party
caused by their use of thegadgetshop.co.za or any Product
purchased through thegadgetshop.co.za web site;
any loss or damage resulting from
your use or the inability to use the thegadgetshop.co.za
web site or resulting from unauthorised access to, or
alteration of your transmissions or data in circumstances
which are beyond our control;
any loss of profit, wasted expenditure,
corruption or destruction of data or any other loss
which does not directly result from something we have
any amount or kind of loss or damage
due to viruses or other malicious software that may infect
a user's computer equipment, software, data or other property
caused by persons accessing, using or downloading content
from thegadgetshop.co.za, or from transmissions via emails
or attachments received from thegadgetshop.co.za or its
licensees and affiliates;
the availability, quality, content
or nature of the other sites on the Internet that are
owned and operated by third parties ("External
Sites") to which thegadgetshop.co.za link and web
sites located on or through any External Site nor for
any transactions involving External Sites (including
as to 'cookies', personal data, confidential information,
or purchases of domain names or other services). You
should contact the site administrator or webmaster for
those External Sites if you have any concerns regarding
such links, web site or transactions;
all representations, warranties,
conditions and other terms which but for this notice
would have effect.
The G.A.D.G.E.T Shop may change or withdraw
any part of thegadgetshop.co.za, or may refuse you access
to the web site at any time if we consider it necessary.
The G.A.D.G.E.T Shop may also terminate this Agreement
and immediately remove, cancel or suspend access to and
use of thegadgetshop.co.za web site upon breach of any
part of these Terms whatsoever.
Termination shall be without prejudice
to The G.A.D.G.E.T Shop's other rights.
The G.A.D.G.E.T Shop acts as principal
on its own account and not as agent for you or any other
If The G.A.D.G.E.T Shop does not enforce any provision
of this agreement such will not be considered a continuing
In the event that any part of these Terms
is held to be unenforceable, such part will at The G.A.D.G.E.T
Shop's option be construed as far as possible to reflect
the parties' intentions and the remainder of the provisions
will remain in full force and effect.
These Terms constitute the full agreement between you
and The G.A.D.G.E.T Shop CC and may only be amended in
writing. They apply to the exclusion of all other terms
or conditions of contract proposed.
Since we are principally aiming thegadgetshop.co.za
at the South-African market, we cannot guarantee that it
accords with local laws of any other countries.
Use of thegadgetshop.co.za web site and these terms are
subject to the laws of South-Africa and the jurisdiction
of the South-African Courts.
Visit our Retail Shop at the following address:
The G.A.D.G.E.T Shop
Cnr. Fehrsen & Middlel streets
If you would like help when Ordering, information about
a Product, a request for a Product or if you would just
like to provide us with feedback on our service, please
email us at email@example.com firstname.lastname@example.org.
Click here to contact us
You can also contact us:
By post at:
The G.A.D.G.E.T Shop,
By fax to (012) 346 3064
By telephoning (012) 346
2726 between the office hours of 9am and 6:00pm.
Company Registration no. 2004/103295/23
thegadgetshop.co.za is a service
of The G.A.D.G.E.T Shop Closed Corporation